Privacy Policy

Last updated: 6 December 2025

Hebei Qiangzhan Intelligent Technology Co., Ltd. (hereinafter referred to as "we") attaches great importance to the privacy and personal information protection of users. This privacy policy will explain to you how we collect, use, share, store, and protect your personal information when you visit or use this website and related services. It will also explain the rights you have regarding your personal information.

Please read and fully understand all the terms of this policy carefully before using our services. By using or continuing to use our services, you are deemed to have agreed to this privacy policy.

1. Scope of this policy

This policy applies to your use of the following products and services operated or provided by us:

• Alandesign official website (including all subdomains)

• Online store (product browsing, ordering, logistics inquiry)

• Product registration and device management

• Online tutorials, forums, knowledge base, technical support, etc.

2. Types and methods of information we collect

To provide you with services and improve your user experience, we will collect the following types of information:

1. Information provided by users voluntarily

• Account registration information: name, mobile number, email address, login credentials

• Order information: address, contact person, payment records, invoice information

• After-sales and customer service communication content and records

• Feedback, documents, images, and other content submitted by users voluntarily

2. Information automatically collected by the system

• Device information: device model, operating system, browser information

• Network information: IP address, access time, location information (if authorized)

• Operation logs: page browsing records, click behaviour, error logs

• Preference information stored by cookies or similar technologies

3. Information collected due to legal or regulatory requirements

If it is necessary to collect or submit relevant data due to laws, regulations, or judicial investigations, we will comply with the law.

3. Purposes of using personal information

We will use your information for the following purposes:

• User registration, account management, and identity verification

• Product transactions, order processing, logistics delivery, and after-sales support

• Product activation, firmware updates, service quality improvement

• Risk monitoring, fraud prevention, ensuring system and device security

• Statistical analysis to improve business operations and user experience

• Purposes required by laws, regulations, or government departments

If the use exceeds the purposes of this policy, we will seek your authorization separately.

4. Information sharing, transfer, and disclosure

We promise not to sell your personal information. Sharing will only occur in the following necessary situations:

All partners must comply with this policy and protect the security of your personal information.

5. Information Storage and Protection Measures

• We adopt technology and management measures that comply with industry standards to prevent information leakage, loss, and misuse.

• The storage period for personal information will follow the principles of legality, legitimacy, and necessity.

• Information may be stored on secure servers either domestically or abroad (e.g., using Odoo cloud deployment).

• In the event of a data security incident, we will notify users and relevant authorities in accordance with the law.

6. Your Rights

You have the right to:

• Access, correct, or update your personal information.

• Withdraw consent or delete information (except where retention is required by law).

• Cancel your account.

• Obtain a copy of your information (within the scope of technical support).

You can initiate the above requests by contacting us, and we will process them within the statutory time limit.

7. Children's Privacy Protection

Our products and servicesare not aimed at minors under the age of 14.。

If we discover that we have inadvertently collected information from minors, we will delete it promptly.

8. Cookies Explanation

We may use cookies and related technologies for:

• Remembering login status and user preferences.

• Statistical visits and business data analysis.

• Optimising recommendations and service performance.

You can manage or disable cookies in your browser, but this may affect the experience of certain functions.

9. Changes to This Policy

We may update this policy in a timely manner due to business or legal changes. Significant changes will be notified through pop-ups, announcements, etc. Continuing to use the service will be deemed as acceptance of the updates.

10. Contact Us

If you have any questions, complaints, or suggestions regarding privacy protection, please contact us:

📍 Company Name:Hebei Qiangzhan Intelligent Technology Co., Ltd.

🏷 Brand Name:Alandesign

📞 Contact Number: +86-18601053075

📬 Email: master@alandesign.cn

📍 Registered Address:Room 101, Unit 1, Building 37, Dongfang University City, Dongfang Pearl Community, Economic and Technological Development Zone, Langfang City, Hebei Province.

We will respond to and address your issues as soon as possible within15 working days.Service Desk